Privacy Policy

How we collect, use, and protect your information.

Last updated: January 2026

Valleys Business Network (“we”, “us”, or “our”) operates this website. This Privacy Policy explains how we collect, use, and protect information when you use our website.

Information We Collect

For All Visitors

When you visit our website, we automatically collect certain information through analytics and tracking tools, including:

  • Pages visited and time spent on pages
  • Browser type and device information
  • General geographic location (country/region)
  • Referring website or source
  • Interactions with our content

This information is collected through cookies and similar technologies used by services such as Google Analytics and social media platforms. This helps us understand how visitors use our website and improve our services.

For Newsletter Subscribers

If you subscribe to our newsletter, we collect:

  • Email address
  • Name (if provided)

For Registered Members

When you create a member account, we collect:

  • Full name
  • Email address
  • Phone number
  • Password (stored securely encrypted)
  • Membership type and status

For Business Listings

When you list a business on our directory, we collect:

  • Business name and description
  • Business address and location
  • Contact details (phone, email, website)
  • Social media links
  • Business logo and gallery images
  • Business category information

Please note: Business listing information (except your personal account details) is publicly displayed on our directory to help visitors discover local businesses.

How We Use Your Information

We use the information we collect to:

  • Operate and maintain the website and business directory
  • Display your business listing to visitors
  • Send you newsletters and updates (if subscribed)
  • Manage your member account and provide member services
  • Respond to enquiries and support requests
  • Improve our website and user experience through analytics
  • Communicate important updates about your membership or listings

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about website usage. These include:

  • Essential cookies: Required for the website to function properly (login sessions, form submissions)
  • Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
  • Marketing cookies: May be used to deliver relevant advertisements and track campaign effectiveness (e.g., Facebook Pixel)

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

Third-Party Services

We use the following third-party services that may collect information:

  • Google Analytics: Website analytics and usage tracking
  • Social media platforms: Social sharing and tracking pixels
  • Email marketing services: Newsletter delivery and management

Each of these services has their own privacy policy governing their use of your data.

Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, or destruction. This includes:

  • Secure password encryption
  • HTTPS encryption for all data transmission
  • Regular security updates and maintenance

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Account Deletion

Registered members can delete their account at any time through the Member Dashboard under Account Settings. When you delete your account:

  • Your personal account information is permanently removed
  • Your linked business listing is unlinked from your account
  • You will no longer have access to member features

Newsletter Unsubscribe

You can unsubscribe from our newsletter at any time by clicking the unsubscribe link in any email we send.

Access and Correction

You can access and update your personal information through your Member Dashboard at any time. For other data requests, please contact us.

Data Retention

We retain your information for as long as your account is active or as needed to provide our services. If you delete your account, we will delete your personal data, though some information may be retained in backups for a limited period or as required by law.

Children’s Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through our contact page.

Valleys Business Network operates in the Clare and Gilbert Valleys region of South Australia.